


Char-Broil Essential 4 G Tru-Infrared Gas Barbecue
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Delivery & Return
UK delivery services
- UK Standard Delivery (2–4 business days) to UK addresses; free on all orders.
- Tracked services with an email tracking link on dispatch.
- International shipping is currently not offered.
Dispatch times
- Orders placed by 12:00 (noon) UK time aim to dispatch same or next business day.
- Large/bulky items or peak periods may need extra handling; we’ll notify you.
Access & delivery restrictions
- Please ensure suitable access for bulky cartons/pallets; staircases or narrow entries may require special arrangements.
- A person aged 18+ must accept delivery for gas‑compatible appliances.
Missed deliveries & address issues
- For missed deliveries or address corrections after dispatch, re‑delivery fees may apply. We’ll help rearrange promptly.
Change-of-mind returns
Return unused, unassembled items within 60 days of delivery for refund or exchange.
Must be resalable, with all accessories and original packaging.
Free returns (UK mainland)
Email contact@thegrillworthing.co.uk with your order number to start a return. Eligible items get a pre-paid return label.
Exclusions
Used, assembled, heat-exposed, or fuel-contaminated goods (including fired grills) are non-returnable unless faulty.
Hygiene-sealed items if seal opened.
Customised/made-to-order items except for faults.
Faulty or incorrect items
Report within 48 hours (with photos). We’ll repair, replace, or refund, and cover collection cost if confirmed faulty.
Refunds
Processed to original payment method within 3–10 business days after inspection.
Return address
SMOKEY BBQ LIMITED (Returns)
191 Horton Road, Yiewsley, West Drayton, United Kingdom, UB7 8HP
Returns & Exchanges
You can return eligible, unused, unassembled products within 60 days of delivery for a full refund or exchange. Returns must include all accessories and original packaging.
Email contact@thegrillworthing.co.uk with your order number and reason for return. We’ll send return instructions and, where eligible, a pre-paid shipping label.
Yes — used, heat-exposed, or fuel-contaminated BBQs cannot be returned unless faulty. Hygiene-sealed goods are returnable only if unopened
Refunds are processed to the original payment method within 3–10 business days after inspection of returned goods.
Delivery
Standard UK delivery takes 2–4 business days from dispatch. Orders placed before 12:00 (noon) are typically shipped the same or next working day.
Express delivery options may appear at checkout during eligible periods. Weekend delivery is available in select areas — fees vary by courier.
At this time, we only ship within the United Kingdom.
At this time, we only ship within the United Kingdom.
We’ll work directly with our courier partners to locate your shipment and provide updates. If the parcel is confirmed lost, we’ll send a replacement or refund your purchase.
Product & Safety Information
Unless stated otherwise, gas cylinders and regulators are sold separately. Always use compatible UK-spec regulators and hoses.
Never. All BBQs and smokers must be used outdoors in a well-ventilated area away from enclosed spaces, walls, and overhangs.
Use the type recommended by the manufacturer (charcoal, briquettes, wood pellets, or propane). Using the wrong fuel type can void your warranty
Allow it to cool fully, then remove debris with a wire brush. Avoid harsh chemicals — use mild detergent and water. Always disconnect gas before cleaning.
Payments & Invoices
We accept all major debit and credit cards, PayPal, and other secure options displayed at checkout.
Yes. All payments are encrypted and processed through secure third-party gateways. Smokey BBQ never stores your card information
Yes. All displayed prices are inclusive of UK VAT (20%).
Absolutely — email contact@thegrillworthing.co.uk with your order number, and we’ll send a digital invoice.
The Essential Grill is your ideal entry into gas grilling with
TRU‑Infrared™ Technology, offering up to 50% juicier food. With a large
cooking surface, side burner, SureFire® ignition, and warming rack, it
provides a solid foundation for all your grilling needs. The Essential 4
G is a modern all-rounder, featuring two side storage compartments, a
cabinet, and a side shelf, giving you ample space for everything you
need. Simple, no-fuss grilling: this grill has everything you require.
And with optional accessories like a charcoal tray, griddle plate, or
rotisserie, you can easily upgrade it to a hybrid grill for added
versatility.
- TRU-Infrared Cooking Technology
- Porcelain Coated Cast Iron Grates
- Grill Surface 42 x 43cm
- Ample Storage Space
- 4 Wheels with 2 Stoppers
- Side Burner
- Warming Rack
-
Switch from Gas to Charcoal in Seconds (when buying the optional
charcoal tray) - Self Assembly Required
- L 136.5cm x W 62.7cm x H 114.3cm
Barbecue juicier than ever with TRU-Infraredâ„¢ Technology
– The core element of the patented TRU-Infraredâ„¢ Technology is the
unique emitter plate. It distributes the heat evenly across the entire
grate, ensuring that your barbecued food is up to 50% juicier. The
efficient technology also reduces energy consumption, and its special
construction makes the emitter plate, grate and firebox really easy to
clean.
Coated cast iron grates for perfectly shaped barbecues
– The grates are made of coated cast iron for greater heat retention and
perfect barbecue stripes. They are durable, rustproof and easy to clean.
Robust construction for long-lasting grilling pleasure
– High-quality materials and excellent craftsmanship make the Essential
Grill a long-lasting companion, ensuring you can enjoy many summers of
great grilling.
Organised grilling with ample storage space – Want to
stay organised while grilling? With two side storage compartments,
you’ll always have your spices and tools within easy reach. The
integrated cabinet and side shelf with GEAR TRAX hooks provide a secure
spot for your gas bottle and accessories, so you can focus on what
matters most: grilling.
Wheels with locking mechanism for mobility and stability
– The four wheels provide maximum flexibility. You can move the grill
effortlessly, with two large wheels for mobility even on uneven ground,
while the locking mechanism on the two small swivelling wheels keeps the
grill stable and secure in place.
Side burner for those little extras – Warm up sauces
and side dishes to complement what you grill or flip the lid down and
use the surface as additional workspace
Warming rack for indirect heat – Use this removeable
rack to keep cooked foods warm, to toast bread or as an indirect grill
zone.
Switch from gas to charcoal in seconds – Your Essential
Grill is ready for Hybrid Power Technology with the optional charcoal
tray (sold separately). Simply swap out the emitter plates for the
charcoal tray, fill with briquettes, and place the grill grates on top.
Light it up with the gas burners and electronic SureFire® ignition, and
you’re ready to grill with charcoal!
Q & A
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Smokey BBQ Ltd
 UK-registered company dedicated to bringing quality outdoor cooking gear to enthusiasts nationwide.
We focus on reliable products, clear advice, and transparent service.
Our mission is simple: Better BBQs, less fuss, real flavour.
Registered Company: THE GRILL WORTHING LTD (16812350)
Address: 50 Broadwater Road, Worthing, England, BN14 8AG
Email: contact@thegrillworthing.co.uk











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